Online Articles. This area of the help site features articles which have been created since the help file was last published. This version of the test is quite young and therefore not many articles are present, however this will grow over time.

The upload test will not run, even after registration
A fix is available for this problem.

Error 13 when running a Speed Test
A fix is available for this problem.

Installing the Visual Basic 6 Runtime files
The Visual Basic 6 Runtime files are needed by the Speed Test in order to run.

Installing the Microsoft Data Access Components
These components are needed by the Speed Test to access its databases.

Reparing a corrupt MDAC installation
Instructions on how to reinstall the Microsoft Data Access Components.

Error 9998 'Timeout' the first time you use the Speed Test
A fix is available for this problem.

Missing OCX Files
Some systems have essential system files missing/corrupt. This will replace them.

Found a bug?

If you think you've found a problem or mistake in the speed test please let me know about it. I am grateful for all reports received.

Get in contact